Privacy Policy
Last updated: May 15, 2026
Introduction
At CACK-pass, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform to discover, create, and purchase event tickets. Please read this policy carefully. By using our services, you consent to the practices described herein.
Information We Collect
Personal Information: Name, email address, wallet address, phone number, and profile information you provide.
Transaction Information: Ticket purchases, payment details, event attendance history, and transaction hashes.
Technical Information: IP address, browser type, device information, and usage data collected automatically.
Blockchain Data: Public wallet addresses and on-chain transaction records associated with ticket purchases.
How We Use Your Information
- Process and manage ticket purchases and event registrations
- Send you confirmation emails and important event updates
- Verify ticket authenticity and prevent fraud
- Improve our platform and develop new features
- Communicate with you about events, promotions, and platform updates
- Comply with legal obligations and enforce our terms of service
Data Security
We implement industry-standard security measures to protect your personal information. This includes encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Ticket transaction data may be retained indefinitely for historical and audit purposes.
Email Communications
We may send you emails regarding your tickets, event confirmations, and important platform updates. You can opt out of promotional emails at any time by clicking the unsubscribe link. However, you will continue to receive essential service-related communications.
Third-Party Services
We use trusted third-party services including Paystack for payment processing and IPFS for decentralized storage. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of certain data processing activities
- Data portability where applicable
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@cackpass.com
Address: CACK-pass, [Your Address], Nigeria
© 2026 CACK-pass. All rights reserved.